Device Settings > Audio > HDMI Audio Output", and they are Stereo (PCM), Auto Detect, and Expert Mode. So we can just agree to disagree there, and it really has no bearing on the problem or solution anyways. If you only have HDMI connected, you should only see the following audio settings:  - Surround Sound (AC-3)  - Stereo (PCM). Since I can't find any documentation on this what is expert mode under audio, hdmi audio output. Waited a minute and then replayed it from the beginning. Online Read . Went to Starz Encore HD (263) and recorded "The Happening". If you don't have a setup button you can press and hold the Xfinity and Info(i) buttons together. after it is recording, select the recording in progress on the xi6 and start playing it. Whats the difference from auto detect And expert mode? Despite what you see on screen, it's only outputting in stereo. Yes, I've tried that setting and the auto-select (DD+). Every time we turn on our TV that is hooked to an Xfinity X1 receiver, our audio is out of sync with the picture. Confirmed it was only playing in stereo, both live stream and recorded. was the home coax network previously used with satellite without changing the splitters (amp) to 0 to at least 1002mhz frequency? I'd simply like to know why Xfinity only does stereo streams to the Xi6 when it's not communicating via MoCA. I tried your suggestions and added in a few of my own that you triggered: Side note: Every time I power on the Xi6-T I get a message saying "XRE-10007". It's an odd explanation. If I wanted to get additional 4K in the future and this was still an issue, I'm curious if Xfinity would allow me to use multiple DVRs in the house since they use COAX and not the built-in Ethernet port...without the additional charge of a DVR, that is. It's clearly talking to Xfinity servers and pulling broadcast streams. wrote: I've been having the same problem for the past few years. I previously had 1 DVR and 1 non-DVR (forget the model offhand). Also...what cable(s) are connected. Plug the Xi6-T in...stereo only, despite it showing Dolby Digital 5.1. try an experiment. I tried a 2nd On Demand movie Glass...also correct 5.1 surround there. Recordings from the cloud are always in stereo. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I went back into the guide and selected Starz Encore HD. STB Timestamp: Fri 23 Aug 2019 06:15:37 AM UTC. I would rather have correct audio than 4K at this point...I'm regretting replacing these boxes. I'm just figuring why you're seeing the Expert Mode. ethernet to that other box would fix your problem, right? Each room in my house has a single ethernet jack. Also note the description for the "Expert Mode" setting: There is clearly an issue with the Xi6-T. Did you ever find a way to resolve this issue? ". Xfinity X1 apps Mobile apps. Use closed captioning on the Xfinity X1. I disconnected my firewall and reconfigured the Xfinity gateway, disabled WiFi and enabled MoCA. A year ago we got our first look at the Comcast X1 box running the new Xfinity X1 platform. When Xfinity XG1V4 was first launched, the 4K resolution was not available on Netflix. Meaning, although there is no RCA or Optical cable connected, the port is stuck to an "on" mode. On a whim I loaded up On Demand and selected Aquaman. Still nothing coming from the center channel with either one, for channels that should be more than stereo. The reason I went down this path is because I saw they were starting to stream sports in 4K. Check out these FAQs about the xFi features found in the Xfinity app and the xFi website portal. I also have one XG2 companion. Another way this problem could be solved. See the correspondence from the customer below, and the HEX codes at the end of this post. You should see the X1 startup screen. Xfinity sent me a new X1 box so I could use the new HBOMax app. Your receiver will then decode and steer the audio signals to the proper surround speakers. Now if all Xfinity devices continued to use COAX, this wouldn't even be an issue. I checked the same channels on the DVR in the other room and it's playing correct 5.1 surround audio. Tips setting xfinity x1 cable box - cnet, Tips on setting up the xfinity x1 cable Hp touchpad webos manual user guide resume. select a 5.1 channel and press record on the xi6. What is your setup? I'm not talking about recordings, though...just broadcast streams. And I agree that cloud recordings should be exactly the same as the DVR, including the audio. My basement Xi6 is wired directly to the gatway, bypassing my firewall. I suppose I have an issue with paying money to a provider to work around a problem that said provider created, seemingly arbitrarily. Deleting unnecessary post. Comcast's Xfinity is an Internet-based Voice over Internet Protocol (VoIP) phone service. That's exactly why other options exist for TV and Internet If Comcast doesn't listen to their customers, and this creates more problems for me in the future, then I cancel my service. There simply should be no requirement for MoCA. Which I don't really understand - my gateway seems to bridge them anyway - I can ping the addresses listed as MoCA from a laptop on wifi. When you start playing a recording you should see DVR or a cloud symbol on the screen. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or … Any other thoughts? Step 3: Afterward, highlight … Xfinity For full functionality of this site it … Pg Down Jumps down an entire page in the Guide. We have been receiving some questions about the Comcast Xfinity X1 settop box with XR11 voice-activated remote control. The splitter in use is the one provided by the Comcast technician during install, so there should not be any issues there. It showed a cloud icon next to DVR. I have to switch channels for that to go away and for it to start playing a live stream. If a reload doesn't correct it, you may have a defective port on your box. have you tried connecting the HDMI cable from the set top box directly to the TV and see if the audio continues to drop out? When you say "channel," do you mean TV channel or a speaker channel? Again, I think we're now troubleshooting a different problem, so I'm just looking for details. I do have to disagree with this. Powered on the Xi6-T. under expert mode it says - " the best available Dolby sound will,be passed through to your audio system. Auto Detect vs Expert Mode in Audio output options. The simple point I'm trying to make here is there is absolutely no technical reason to limit a cloud stream to stereo. Agreed on the content...going to keep the DVR and one Xi6, and just keep the rest of my TVs on old boxes for now. Xfinity offers eight mobile apps, two of which are directly related to the X1. This requires an XG1v4 X1 DVR TV Box Once you have connected your Dolby ATMOS compatible stereo system to your X1 TV Box via an HDMI cable, visit Settings > Device Settings > Audio > HDMI Audio Output and select Expert Mode… Yes, ethernet to the other box would fix the problem, but it's not that easy. I prefer coax to wifi to avoid wifi issues. The television is not on mute. I have this connected to my own personal firewall/router with wireless controller. Based on my testing, the DVR always plays properly. This is connected to a Denon AVR-X4500H. ", Stereo:  2-channel audio (left and right speakers). The ground is wired to a connected on the electric meter box. It's obviously new. I thought someone had posted about having an ethernet connection working with the addition of a MoCA adapter connecting it to the xfinity equipment. I did a quick search to see what I could find out about this, but oddly didn't find any threads about it. if cloud, go to the dvr itself and play the same recording. Final troubleshooting step...I took this same Xi6-T and plugged it into the same HDMI cable feeding the DVR. Very frustating to say the least. The Xfinity X1 is a popular streaming box that comes with a voice remote. I really only have a strong desire for 4K on one of my TVs, so I'll make do. Only stereo. Auto Detect vs Expert Mode in Audio output options. If your media source (Blu-ray, game console, streaming) is encoded with more than 5.1 channels (6.1, 7.1, 9.1, 11.1) and your Audio/Video Receiver can decode that format, your component will not alter or process the audio signal but instead allow it to "pass through" to your receiver. I'd assume it would pass through all formats, including DTS and THX. This video takes a look at Comcast (XFINITY) X1 DVR and a project to give you more hours than the ridiculously low 50 HD hours of recording capacity. I first hooked one up one of the new Xi6-T on my newest 4K TV. This past weekend I upgraded my DVR service at home now that I'm adding a 4K TV set to the house. The issue only happens on the Xi6. is it showing cloud DVR or just DVR? Looks like I may be slightly jumping the gun here anyways given the current state of 4K availability. etc.). For people concerned, if they need a TV with 4K support to receive Xfinity XG1V4, you can expect different XG1 devices during installation. I opened the Netflix app on the xi6, and 5.1 works fine. Highlight Device Settings and press OK on your remote. This played in correct 5.1 surround. I agree that there should be more options for multiple 4k sets, but what they have works until you break it. Picture above is now showing. 0 Content-Type. glad to hear you are making progress. You probably have native 4k netflix/amazon/youtube apps on the TV anyway or if not you could add a cheap fire stick. 1. Excluding power and the CATV coax, what cable(s) are connected to your cable box...HDMI, RCA, Optical? ", The 'why' is that the DVR  holding your recording with the 5.1 audio is connected via MoCA while the clould recording you can reach without it only has stereo. I switched devices using the same hdmi cables and … Sad when cox tech support only option and solution is to check SAP off, even though I told them from beginning it was off. Experience TV like never before. The omission of a coax connection from the Xi5 and Xi6 boxes is more puzzling, but maybe that reflects a real commitment to moving everything off QAM channels to IP along with making the box cheap enough to give away in the Flex program. X1 and roku connected to tv hdmi in, hdmi-arc out to soundbar. Has anyone else seen this? It's not so much a matter of me wanting some special network setup. If your media source is encoded with more than 5.1 channels but your TV or cables can't process the format, your components will negotiate the "best available" format. Since I'm In a cox forum I figured it would be easy to figure out which menu I'm in. Lang Lang Twitter, 2013 Subaru Impreza Grille Replacement, Nba Draftkings Optimizer, Icarus Fiona Poem, Hypothyroidism Hungry All The Time, Nyu Pa Program, Jeffrey Dahmer School Photos, Remington 760 6mm Magazine, Del Monte Sunfresh Citrus Salad 20 Oz, " /> Device Settings > Audio > HDMI Audio Output", and they are Stereo (PCM), Auto Detect, and Expert Mode. So we can just agree to disagree there, and it really has no bearing on the problem or solution anyways. If you only have HDMI connected, you should only see the following audio settings:  - Surround Sound (AC-3)  - Stereo (PCM). Since I can't find any documentation on this what is expert mode under audio, hdmi audio output. Waited a minute and then replayed it from the beginning. Online Read . Went to Starz Encore HD (263) and recorded "The Happening". If you don't have a setup button you can press and hold the Xfinity and Info(i) buttons together. after it is recording, select the recording in progress on the xi6 and start playing it. Whats the difference from auto detect And expert mode? Despite what you see on screen, it's only outputting in stereo. Yes, I've tried that setting and the auto-select (DD+). Every time we turn on our TV that is hooked to an Xfinity X1 receiver, our audio is out of sync with the picture. Confirmed it was only playing in stereo, both live stream and recorded. was the home coax network previously used with satellite without changing the splitters (amp) to 0 to at least 1002mhz frequency? I'd simply like to know why Xfinity only does stereo streams to the Xi6 when it's not communicating via MoCA. I tried your suggestions and added in a few of my own that you triggered: Side note: Every time I power on the Xi6-T I get a message saying "XRE-10007". It's an odd explanation. If I wanted to get additional 4K in the future and this was still an issue, I'm curious if Xfinity would allow me to use multiple DVRs in the house since they use COAX and not the built-in Ethernet port...without the additional charge of a DVR, that is. It's clearly talking to Xfinity servers and pulling broadcast streams. wrote: I've been having the same problem for the past few years. I previously had 1 DVR and 1 non-DVR (forget the model offhand). Also...what cable(s) are connected. Plug the Xi6-T in...stereo only, despite it showing Dolby Digital 5.1. try an experiment. I tried a 2nd On Demand movie Glass...also correct 5.1 surround there. Recordings from the cloud are always in stereo. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I went back into the guide and selected Starz Encore HD. STB Timestamp: Fri 23 Aug 2019 06:15:37 AM UTC. I would rather have correct audio than 4K at this point...I'm regretting replacing these boxes. I'm just figuring why you're seeing the Expert Mode. ethernet to that other box would fix your problem, right? Each room in my house has a single ethernet jack. Also note the description for the "Expert Mode" setting: There is clearly an issue with the Xi6-T. Did you ever find a way to resolve this issue? ". Xfinity X1 apps Mobile apps. Use closed captioning on the Xfinity X1. I disconnected my firewall and reconfigured the Xfinity gateway, disabled WiFi and enabled MoCA. A year ago we got our first look at the Comcast X1 box running the new Xfinity X1 platform. When Xfinity XG1V4 was first launched, the 4K resolution was not available on Netflix. Meaning, although there is no RCA or Optical cable connected, the port is stuck to an "on" mode. On a whim I loaded up On Demand and selected Aquaman. Still nothing coming from the center channel with either one, for channels that should be more than stereo. The reason I went down this path is because I saw they were starting to stream sports in 4K. Check out these FAQs about the xFi features found in the Xfinity app and the xFi website portal. I also have one XG2 companion. Another way this problem could be solved. See the correspondence from the customer below, and the HEX codes at the end of this post. You should see the X1 startup screen. Xfinity sent me a new X1 box so I could use the new HBOMax app. Your receiver will then decode and steer the audio signals to the proper surround speakers. Now if all Xfinity devices continued to use COAX, this wouldn't even be an issue. I checked the same channels on the DVR in the other room and it's playing correct 5.1 surround audio. Tips setting xfinity x1 cable box - cnet, Tips on setting up the xfinity x1 cable Hp touchpad webos manual user guide resume. select a 5.1 channel and press record on the xi6. What is your setup? I'm not talking about recordings, though...just broadcast streams. And I agree that cloud recordings should be exactly the same as the DVR, including the audio. My basement Xi6 is wired directly to the gatway, bypassing my firewall. I suppose I have an issue with paying money to a provider to work around a problem that said provider created, seemingly arbitrarily. Deleting unnecessary post. Comcast's Xfinity is an Internet-based Voice over Internet Protocol (VoIP) phone service. That's exactly why other options exist for TV and Internet If Comcast doesn't listen to their customers, and this creates more problems for me in the future, then I cancel my service. There simply should be no requirement for MoCA. Which I don't really understand - my gateway seems to bridge them anyway - I can ping the addresses listed as MoCA from a laptop on wifi. When you start playing a recording you should see DVR or a cloud symbol on the screen. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or … Any other thoughts? Step 3: Afterward, highlight … Xfinity For full functionality of this site it … Pg Down Jumps down an entire page in the Guide. We have been receiving some questions about the Comcast Xfinity X1 settop box with XR11 voice-activated remote control. The splitter in use is the one provided by the Comcast technician during install, so there should not be any issues there. It showed a cloud icon next to DVR. I have to switch channels for that to go away and for it to start playing a live stream. If a reload doesn't correct it, you may have a defective port on your box. have you tried connecting the HDMI cable from the set top box directly to the TV and see if the audio continues to drop out? When you say "channel," do you mean TV channel or a speaker channel? Again, I think we're now troubleshooting a different problem, so I'm just looking for details. I do have to disagree with this. Powered on the Xi6-T. under expert mode it says - " the best available Dolby sound will,be passed through to your audio system. Auto Detect vs Expert Mode in Audio output options. The simple point I'm trying to make here is there is absolutely no technical reason to limit a cloud stream to stereo. Agreed on the content...going to keep the DVR and one Xi6, and just keep the rest of my TVs on old boxes for now. Xfinity offers eight mobile apps, two of which are directly related to the X1. This requires an XG1v4 X1 DVR TV Box Once you have connected your Dolby ATMOS compatible stereo system to your X1 TV Box via an HDMI cable, visit Settings > Device Settings > Audio > HDMI Audio Output and select Expert Mode… Yes, ethernet to the other box would fix the problem, but it's not that easy. I prefer coax to wifi to avoid wifi issues. The television is not on mute. I have this connected to my own personal firewall/router with wireless controller. Based on my testing, the DVR always plays properly. This is connected to a Denon AVR-X4500H. ", Stereo:  2-channel audio (left and right speakers). The ground is wired to a connected on the electric meter box. It's obviously new. I thought someone had posted about having an ethernet connection working with the addition of a MoCA adapter connecting it to the xfinity equipment. I did a quick search to see what I could find out about this, but oddly didn't find any threads about it. if cloud, go to the dvr itself and play the same recording. Final troubleshooting step...I took this same Xi6-T and plugged it into the same HDMI cable feeding the DVR. Very frustating to say the least. The Xfinity X1 is a popular streaming box that comes with a voice remote. I really only have a strong desire for 4K on one of my TVs, so I'll make do. Only stereo. Auto Detect vs Expert Mode in Audio output options. If your media source (Blu-ray, game console, streaming) is encoded with more than 5.1 channels (6.1, 7.1, 9.1, 11.1) and your Audio/Video Receiver can decode that format, your component will not alter or process the audio signal but instead allow it to "pass through" to your receiver. I'd assume it would pass through all formats, including DTS and THX. This video takes a look at Comcast (XFINITY) X1 DVR and a project to give you more hours than the ridiculously low 50 HD hours of recording capacity. I first hooked one up one of the new Xi6-T on my newest 4K TV. This past weekend I upgraded my DVR service at home now that I'm adding a 4K TV set to the house. The issue only happens on the Xi6. is it showing cloud DVR or just DVR? Looks like I may be slightly jumping the gun here anyways given the current state of 4K availability. etc.). For people concerned, if they need a TV with 4K support to receive Xfinity XG1V4, you can expect different XG1 devices during installation. I opened the Netflix app on the xi6, and 5.1 works fine. Highlight Device Settings and press OK on your remote. This played in correct 5.1 surround. I agree that there should be more options for multiple 4k sets, but what they have works until you break it. Picture above is now showing. 0 Content-Type. glad to hear you are making progress. You probably have native 4k netflix/amazon/youtube apps on the TV anyway or if not you could add a cheap fire stick. 1. Excluding power and the CATV coax, what cable(s) are connected to your cable box...HDMI, RCA, Optical? ", The 'why' is that the DVR  holding your recording with the 5.1 audio is connected via MoCA while the clould recording you can reach without it only has stereo. I switched devices using the same hdmi cables and … Sad when cox tech support only option and solution is to check SAP off, even though I told them from beginning it was off. Experience TV like never before. The omission of a coax connection from the Xi5 and Xi6 boxes is more puzzling, but maybe that reflects a real commitment to moving everything off QAM channels to IP along with making the box cheap enough to give away in the Flex program. X1 and roku connected to tv hdmi in, hdmi-arc out to soundbar. Has anyone else seen this? It's not so much a matter of me wanting some special network setup. If your media source is encoded with more than 5.1 channels but your TV or cables can't process the format, your components will negotiate the "best available" format. Since I'm In a cox forum I figured it would be easy to figure out which menu I'm in. Lang Lang Twitter, 2013 Subaru Impreza Grille Replacement, Nba Draftkings Optimizer, Icarus Fiona Poem, Hypothyroidism Hungry All The Time, Nyu Pa Program, Jeffrey Dahmer School Photos, Remington 760 6mm Magazine, Del Monte Sunfresh Citrus Salad 20 Oz, " />

xfinity x1 audio expert mode

 
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Sound is correct on this setup and playing full 5.1 surround. The whole situation seems odd to me,  but at this point you probably wouldn't miss much by using one of the non-4k devices. After further troubleshooting I now believe this to be an issue with the service rather than the hardware. The other location where I was looking to place an Xi6 is in the bedroom, which is 2 floors up and the opposite side of the house where it's not picking up the WiFi good, and I can't simply just patch in that jack to the gateway as I have a switch there with other internal devices wired. Hate to fill you in but yes, it is in the settings of the contour box under audio. Playing xbox one games works perfectly. Recommended HDMI Cable > Audio will be sent out via TV's HDMI ARC to soundbar HDMI 1 ARC. But there's no contract committment on the hardware - you could use a 1080 box until enough 4k content shows up that you have to watch on this TV that makes it worth an extra DVR and swap then. The keywords in your post are "passed through" and "best available. Or maybe xfinity will have some other hardware by then. Got that hooked up, everything went without a hitch. At a loss here. I have an Xfinity X1 DVR and I just read that it is capable of Atmos playback. If it's disabled, Expert Mode is selecting a format compatible with the cable and TV...maybe even Mono. This is connected to a Denon AVR-X4500H. Unplug your Contour for about 5 minutes to reload it. The Xi6-T is wired, not wireless. It plays in proper 5.1 surround on the DVR, both the live stream and the recording. Not exactly sure I feel like spending $100 to try to fix this in that manner, but it's an interesting thought nonetheless. I plug the HDMI cable back into the DVR, same channel, full and correct 5.1 surround. And the ethernet port is probably disabled because Comcast techs don't want to deal with more complicated wiring. The new box loses all audio when the tv input is changed and then comes back to the port the X1 box is plugged into. The soundbar receives 5.1 from the roku, but not the x1 box. With the moca off, the Xi6’s recordings are from the cloud not from the dvr. But, there is a post in this thread that says someone made it work: https://forums.xfinity.com/t5/X1/Will-the-Xi6-box-work-over-ethernet/td-p/3192434. HDMI Splitter normally has one HDMI input and 2 or more HDMI output ports. Ensure your TV supports 5.1 channel pass-through via HDMI ARC. https://forums.xfinity.com/t5/X1/Will-the-Xi6-box-work-over-ethernet/td-p/3192434. Expert Mode:  It's an elusive term but it means special logic. Your type of cable(s) can affect your audio. Learn how to turn video description on or off for Xfinity X1. UNACCEPTABLE! I'm … I'm just going to have to return that Xi6 box and keep the original non-4K box that uses COAX as there does not appear to be a way for me to get proper working 4K *and* surround sound with it in my situation. My Xfinity router is an ARRIS TG1682G, which is in bridge mode with MoCA and Wi-Fi both disabled. The only reference to Expert Mode on the Cox website is for a Kyocera Tomo mobile phone. I'd like to see full support for ethernet connections in my house too, but I do understand the support nightmare of dealing with other people's firewalls, double NAT, bad cables, and whatever else would likely show up blocking the signal. Furthermore, I'd like to know why the ethernet port is disabled on the 4K DVR. Not aside from on-demand, no. It's there for people that need it, but for people like me that don't, I should be able to disable that and use my wired network and use the gateway in bridge mode. The Ethernet port is there because that same equipment is licensed out, all the X1 dvrs have one and they’re not meant for internet use or as connections for other equipment. Choose Audio Mode To access Device Settings: Press the xfinity button on your remote. Xfinity Stream for Android, Amazon, and iOS devices lets you watch live TV and Xfinity On Demand on your device, and X1 customers can even download or stream X1 Cloud DVR recordings. I don't have one to test, though. The steps for pairing your controller are different if you have a non-Xfinity X1 TV box. Welcome to the official Xfinity YouTube channel, an all-inclusive destination for the latest Xfinity brand stories, product innovations and customer solutions. If the port was enabled, it would be on the same network as the Xi6 and they would be able to communicate with each other without MoCA. Unfortunately, as you’ve stated it’s working the way it should when all settings are properly set, it doesn’t allow for you wanting your network setup a certain way. So some of this is old news. Again, I'd like to point out that I "can" get surround sound when doing On Demand movies. Before I go through that hassle, I'd like an explanation for how and why MoCA would be required for this new box and how that factors in with the details I have provided so far. It works as shipped, in the stock configuration. That would enable bridge and MoCA simultaneously. Your network issue is self-imposed. How do you figure that? As far as the explanation for Expert Mode..."best available Dolby sound will be passed through"...I don't know why it singles out Dolby. I first hooked one up one of the new Xi6-T on my newest 4K TV. Yes, you're right...I could simply pay more money to Xfinity to buy an extra DVR that I technically don't need. Would like to know if anyone else is encountering this issue. Since you're seeing Auto Detect and Expert Mode, these may be audio settings for RCA and/or Optical. Another option would be to let bridge mode be enabled along with MoCA. However, the box isn't made to turn off or go into any sort of standbye mode. That's not the case. This unit is connected to a Samsung 3.1 channel soundbar, so it does have a proper center channel. On Demand is a different source. I had tucked the Nucleus+ and its power supply under a hutch where they were out of the way … Why have a DVR that is COAX only and remote devices that are ethernet only? If there was, Netflix and Amazon (and any other streaming service) would have a lot less users. What do you get if you play back your recording from the dvr box itself? Therefore, I can't simply patch one jack into the Xfinity gateway, because then all devices connected to that network switch would be off my internal network. Checked the Audio configuration and it was set to "Auto Detect (Dolby Digital Plus)". More and more things that just make me ask "why? Can take a photo for the non-believers. On the Xi6 set-top box, you only have 3 choices to select from in "Settings > Device Settings > Audio > HDMI Audio Output", and they are Stereo (PCM), Auto Detect, and Expert Mode. So we can just agree to disagree there, and it really has no bearing on the problem or solution anyways. If you only have HDMI connected, you should only see the following audio settings:  - Surround Sound (AC-3)  - Stereo (PCM). Since I can't find any documentation on this what is expert mode under audio, hdmi audio output. Waited a minute and then replayed it from the beginning. Online Read . Went to Starz Encore HD (263) and recorded "The Happening". If you don't have a setup button you can press and hold the Xfinity and Info(i) buttons together. after it is recording, select the recording in progress on the xi6 and start playing it. Whats the difference from auto detect And expert mode? Despite what you see on screen, it's only outputting in stereo. Yes, I've tried that setting and the auto-select (DD+). Every time we turn on our TV that is hooked to an Xfinity X1 receiver, our audio is out of sync with the picture. Confirmed it was only playing in stereo, both live stream and recorded. was the home coax network previously used with satellite without changing the splitters (amp) to 0 to at least 1002mhz frequency? I'd simply like to know why Xfinity only does stereo streams to the Xi6 when it's not communicating via MoCA. I tried your suggestions and added in a few of my own that you triggered: Side note: Every time I power on the Xi6-T I get a message saying "XRE-10007". It's an odd explanation. If I wanted to get additional 4K in the future and this was still an issue, I'm curious if Xfinity would allow me to use multiple DVRs in the house since they use COAX and not the built-in Ethernet port...without the additional charge of a DVR, that is. It's clearly talking to Xfinity servers and pulling broadcast streams. wrote: I've been having the same problem for the past few years. I previously had 1 DVR and 1 non-DVR (forget the model offhand). Also...what cable(s) are connected. Plug the Xi6-T in...stereo only, despite it showing Dolby Digital 5.1. try an experiment. I tried a 2nd On Demand movie Glass...also correct 5.1 surround there. Recordings from the cloud are always in stereo. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I went back into the guide and selected Starz Encore HD. STB Timestamp: Fri 23 Aug 2019 06:15:37 AM UTC. I would rather have correct audio than 4K at this point...I'm regretting replacing these boxes. I'm just figuring why you're seeing the Expert Mode. ethernet to that other box would fix your problem, right? Each room in my house has a single ethernet jack. Also note the description for the "Expert Mode" setting: There is clearly an issue with the Xi6-T. Did you ever find a way to resolve this issue? ". Xfinity X1 apps Mobile apps. Use closed captioning on the Xfinity X1. I disconnected my firewall and reconfigured the Xfinity gateway, disabled WiFi and enabled MoCA. A year ago we got our first look at the Comcast X1 box running the new Xfinity X1 platform. When Xfinity XG1V4 was first launched, the 4K resolution was not available on Netflix. Meaning, although there is no RCA or Optical cable connected, the port is stuck to an "on" mode. On a whim I loaded up On Demand and selected Aquaman. Still nothing coming from the center channel with either one, for channels that should be more than stereo. The reason I went down this path is because I saw they were starting to stream sports in 4K. Check out these FAQs about the xFi features found in the Xfinity app and the xFi website portal. I also have one XG2 companion. Another way this problem could be solved. See the correspondence from the customer below, and the HEX codes at the end of this post. You should see the X1 startup screen. Xfinity sent me a new X1 box so I could use the new HBOMax app. Your receiver will then decode and steer the audio signals to the proper surround speakers. Now if all Xfinity devices continued to use COAX, this wouldn't even be an issue. I checked the same channels on the DVR in the other room and it's playing correct 5.1 surround audio. Tips setting xfinity x1 cable box - cnet, Tips on setting up the xfinity x1 cable Hp touchpad webos manual user guide resume. select a 5.1 channel and press record on the xi6. What is your setup? I'm not talking about recordings, though...just broadcast streams. And I agree that cloud recordings should be exactly the same as the DVR, including the audio. My basement Xi6 is wired directly to the gatway, bypassing my firewall. I suppose I have an issue with paying money to a provider to work around a problem that said provider created, seemingly arbitrarily. Deleting unnecessary post. Comcast's Xfinity is an Internet-based Voice over Internet Protocol (VoIP) phone service. That's exactly why other options exist for TV and Internet If Comcast doesn't listen to their customers, and this creates more problems for me in the future, then I cancel my service. There simply should be no requirement for MoCA. Which I don't really understand - my gateway seems to bridge them anyway - I can ping the addresses listed as MoCA from a laptop on wifi. When you start playing a recording you should see DVR or a cloud symbol on the screen. Use the down arrow on your remote to highlight Audio and press OK. HDMI Audio Output (Stereo or … Any other thoughts? Step 3: Afterward, highlight … Xfinity For full functionality of this site it … Pg Down Jumps down an entire page in the Guide. We have been receiving some questions about the Comcast Xfinity X1 settop box with XR11 voice-activated remote control. The splitter in use is the one provided by the Comcast technician during install, so there should not be any issues there. It showed a cloud icon next to DVR. I have to switch channels for that to go away and for it to start playing a live stream. If a reload doesn't correct it, you may have a defective port on your box. have you tried connecting the HDMI cable from the set top box directly to the TV and see if the audio continues to drop out? When you say "channel," do you mean TV channel or a speaker channel? Again, I think we're now troubleshooting a different problem, so I'm just looking for details. I do have to disagree with this. Powered on the Xi6-T. under expert mode it says - " the best available Dolby sound will,be passed through to your audio system. Auto Detect vs Expert Mode in Audio output options. The simple point I'm trying to make here is there is absolutely no technical reason to limit a cloud stream to stereo. Agreed on the content...going to keep the DVR and one Xi6, and just keep the rest of my TVs on old boxes for now. Xfinity offers eight mobile apps, two of which are directly related to the X1. This requires an XG1v4 X1 DVR TV Box Once you have connected your Dolby ATMOS compatible stereo system to your X1 TV Box via an HDMI cable, visit Settings > Device Settings > Audio > HDMI Audio Output and select Expert Mode… Yes, ethernet to the other box would fix the problem, but it's not that easy. I prefer coax to wifi to avoid wifi issues. The television is not on mute. I have this connected to my own personal firewall/router with wireless controller. Based on my testing, the DVR always plays properly. This is connected to a Denon AVR-X4500H. ", Stereo:  2-channel audio (left and right speakers). The ground is wired to a connected on the electric meter box. It's obviously new. I thought someone had posted about having an ethernet connection working with the addition of a MoCA adapter connecting it to the xfinity equipment. I did a quick search to see what I could find out about this, but oddly didn't find any threads about it. if cloud, go to the dvr itself and play the same recording. Final troubleshooting step...I took this same Xi6-T and plugged it into the same HDMI cable feeding the DVR. Very frustating to say the least. The Xfinity X1 is a popular streaming box that comes with a voice remote. I really only have a strong desire for 4K on one of my TVs, so I'll make do. Only stereo. Auto Detect vs Expert Mode in Audio output options. If your media source (Blu-ray, game console, streaming) is encoded with more than 5.1 channels (6.1, 7.1, 9.1, 11.1) and your Audio/Video Receiver can decode that format, your component will not alter or process the audio signal but instead allow it to "pass through" to your receiver. I'd assume it would pass through all formats, including DTS and THX. This video takes a look at Comcast (XFINITY) X1 DVR and a project to give you more hours than the ridiculously low 50 HD hours of recording capacity. I first hooked one up one of the new Xi6-T on my newest 4K TV. This past weekend I upgraded my DVR service at home now that I'm adding a 4K TV set to the house. The issue only happens on the Xi6. is it showing cloud DVR or just DVR? Looks like I may be slightly jumping the gun here anyways given the current state of 4K availability. etc.). For people concerned, if they need a TV with 4K support to receive Xfinity XG1V4, you can expect different XG1 devices during installation. I opened the Netflix app on the xi6, and 5.1 works fine. Highlight Device Settings and press OK on your remote. This played in correct 5.1 surround. I agree that there should be more options for multiple 4k sets, but what they have works until you break it. Picture above is now showing. 0 Content-Type. glad to hear you are making progress. You probably have native 4k netflix/amazon/youtube apps on the TV anyway or if not you could add a cheap fire stick. 1. Excluding power and the CATV coax, what cable(s) are connected to your cable box...HDMI, RCA, Optical? ", The 'why' is that the DVR  holding your recording with the 5.1 audio is connected via MoCA while the clould recording you can reach without it only has stereo. I switched devices using the same hdmi cables and … Sad when cox tech support only option and solution is to check SAP off, even though I told them from beginning it was off. Experience TV like never before. The omission of a coax connection from the Xi5 and Xi6 boxes is more puzzling, but maybe that reflects a real commitment to moving everything off QAM channels to IP along with making the box cheap enough to give away in the Flex program. X1 and roku connected to tv hdmi in, hdmi-arc out to soundbar. Has anyone else seen this? It's not so much a matter of me wanting some special network setup. If your media source is encoded with more than 5.1 channels but your TV or cables can't process the format, your components will negotiate the "best available" format. Since I'm In a cox forum I figured it would be easy to figure out which menu I'm in.

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